$ initiat guides
Troubleshooting
Systematic approach to resolving common issues
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Steps

#1 Check Authentication

Verify authentication is working

      initiat auth login
      
    

Ensure you can authenticate with your account

#2 Clear Expired Tokens

Clear any expired authentication tokens

      initiat device clear-token
      
    

Remove any stale authentication data

#3 Re-authenticate

Get fresh authentication token

      initiat auth login
      
    

Obtain a new authentication token

#4 Check Device Status

Verify device is approved for project access

      initiat device approvals
      
    

Confirm your device has proper access

#5 Re-register Device

Re-register device if needed

      initiat device register "my-device"
      
    

Re-register your device if there are issues

#6 Test Project Access

Verify project access is working

      initiat project list
      
    

Confirm you can access your projects

#7 Test Secret Access

Test secret retrieval functionality

      initiat secret list
      
    

Verify you can access secrets in your projects

Success criteria

  • Authentication is working

  • Device is properly registered and approved

  • Can access projects and secrets

Next steps

  • Contact support if issues persist

  • Document the issue for future reference

  • Update team on resolution

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